Shipping Policy

This Shipping Policy outlines how Dumbledo processes and delivers orders across India.

1. Order Processing

  • Orders are processed within 24–48 hours of confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • You will receive an order confirmation and shipping notification via email/SMS

2. Shipping Timeline

  • Estimated delivery time: 3–7 business days across India

  • Delivery timelines may vary depending on your location and courier service availability

Please note that delays may occur due to external factors such as weather conditions, logistics disruptions, or high-demand periods.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout

  • Free shipping offers may be available on select orders or promotions

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS

  • You can track your shipment in real time using the provided link

5. Cash on Delivery (COD)

  • COD may be available on eligible orders and locations

  • Additional charges may apply for COD orders (if applicable)

  • Please ensure availability at the delivery address to avoid failed delivery attempts

6. Delivery Attempts

  • Our courier partners will make multiple delivery attempts

  • If delivery fails due to unavailability or incorrect address, the order may be returned to us

Re-shipping may require additional charges.

7. Incorrect Address

  • Customers are responsible for providing accurate shipping details

  • Dumbledo is not liable for delays or losses due to incorrect or incomplete addresses

8. Lost or Delayed Shipments

  • If your order is significantly delayed or lost in transit, please contact us

  • We will coordinate with the courier partner to resolve the issue

9. Partial Shipments

  • In rare cases, orders may be shipped in multiple packages

  • You will be notified if your order is split